“Building Great Coaches: Systems for Hiring, Developing & Leading”
Together with Ed Morrison, Lily will deliver the this keynote. The quality of the customer experience is what sets great gyms apart – understand the importance of setting standards for a team to deliver a quality gym floor experience.
What you will learn:
You will be guided on how to standardize your operations to ensure that all coaches and trainers deliver a high level service. Gain actionable insights into coach development and how to deliver effective feedback that drives change.
More about Lily:
Lily has been involved in the fitness industry for over 15 years. She has many years experience on the gym floor, coaching in large and small CrossFit boxes and in her own CrossFit affiliate which she managed for over 10 years.
Lily has been a member of the CrossFit HQ Seminar Staff team since 2011 where she delivers the CrossFit L1 and L2 seminars to prospective and developing coaches. In recent years Lily has taken on a leadership role within CrossFit HQ, working on the Affiliate Team to support the Australian CrossFit community as Country Manager.
