All order of tickets are conducted via our Coaches Congress partner companies in the country of the event. For more information, check the website of the event in question.

When conducting a payment, the following agreements and conditions are valid. Other contractual terms are not valid. The usual court for any disputes are to be held in the country where the event is held.

Ordering process
Each order will be deemed complete when the customer has processed the order. The processing of your order requires full payment. The customer will receive a receipt after completed order to the email account given at the time of purchase.

After processing the payment, Coaches Congress has the right to annulate and refund the purchase without any given reason.

Payment Methods
All payments are processed via our payment merchant Stripe. For more information of Stripes conditions for credit card payments please visit stripe.com.

Credit cards accepted: MASTERCARD / VISA via Stripe

Prices and sales tax
All prices of Coaches Congress are displayed in the currency of the event location, excluding VAT according to the local tax law. VAT will be added automatically in your cart.

Right of withdrawal
Private customers have the right to revoke this contract within a period of fourteen days without giving reasons, corporations (UG, GMbh, LLC, Ltd, SL, etc), institutions are excluded.

The period of revocation shall be fourteen days from the day of purchase.

In order to exercise your right of revocation, you must inform us of your decision to revoke this agreement by means of a clear statement in an email to: info@coachescongress.com

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke this Agreement, we will refund you all the payments we have received from you, excluding the cost of processing payment from third party Stripe, within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such refund, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.

If you haven’t received a granted refund, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by email.

Data protection
We store the information you provide when you place an order including, but not limited to, first and last name, email address, telephone number, and invoice address, to process your order.

You agree that Coaches Congress will process your name and e-mail address to provide you with information about products, in particular about special offers within the scope of special campaigns or by means of a newsletter. You also agree that your email address and gym/ affiliate/ business name may be made available to vendors and entities that took part in the event in which you, the customer, attended.

This consent can be revoked at any time via a written withdrawal to the email address [see above].

Coaches Congress does not make your personal data available to third parties outside of the vendors and entities that took part in the event in which the customer attended.

Force majeure
If, due to force majeure or other circumstances beyond our control, and we are prevented from fulfilling the obligations arising from a purchase contract, we are exempted from our obligations to the extent of such hindrance.

Contact us at: info@coachescongress.com