How to keep Gym Clients for Years: The 5 Pillars of Retention

What you will learn:

  • Find out why most gyms lose clients in under 8 months — and exactly how to fix it
  • Learn how to make every client’s progress visible so they never want to leave
  • Build a consistent member experience that keeps clients loyal for years

This session is perfect for gym owners who:

  • Feel overwhelmed or stuck working in the business instead of on it
  • Want a simple routine to build better habits and grow their gym, one hour at a time

By implementing these strategies, gym owners can increase productivity, improve marketing, and build a sustainable, profitable business.


More about Saara:

Saara Snellman is the owner of CrossFit Kreis 9, a gym that became profitable from day one and now operates at capacity with 340 members and a waiting list.

With a postgraduate degree in Forest Economics and Marketing, Saara leverages environmental design, non-verbal communication, and expectation management to drive high retention and organic growth. A Certified Two-Brain Business Coach and CrossFit Level 3 Trainer, she helps gym owners build sustainable, profitable businesses using her combined expertise in coaching, business, and marketing.

Other speakers

ErgShoot
CrossFit Wonderland
Relentless
Empower by Dottir
Two-Brain Business
AOD Fitness
AOD Fitness

EVENT DETAILS

When: Saturday 3rd & Sunday 4th October 2026
Where: Allianz Stadium, Twickenham, London

SECURE YOUR TICKET TODAY

With our world-class speaker lineup and limited capacity to ensure a high-quality, intimate learning experience, Coaches Congress 2026 will sell out.

Don’t miss this opportunity to transform your business and reclaim your time and freedom.

£50

Book your Saturday night dinner tickets

This is a fantastic opportunity to meet, network, and enjoy an evening with other gym owners, coaches, and speakers from the event.